Terms and Conditions



Please refer to our delivery costs page.  All P&P is by standard flat rate of £1.50, with the exception of Wholesale customers.



Returns are only accepted in the condition in which they were sent by A Touch of Glass.  Refunds will only be made if the product is returned in unused condition, in its original packaging.  Unless faulty, no refund will be made on postage costs.

Returns are accepted within seven days of despatch.


Stock Availability

We do not anticipate stock availability problems, but if there are, we will contact you and let you know when your item will be available for delivery, or offer an alternative where appropriate.



We accept payment by Visa, Mastercard, Delta, Maestro (Switch).   We do not accept American Express or Diners Card.

Additionally we offer the facility to pay by PayPal.  You do not need a PayPal account to pay via this method.

We reserve the right to charge 50p on all credit card transactions under £10.00 to cover our costs.  Debit card payments are

free of charge.



Product colours may vary slightly from the screen, or printed material due to televisual or print effects. A genuine production item has been photographed for each image and any dimensions quoted are from the widest point. 


Legal Liability

Subject to your statutory rights, "A touch of glass" legal liability, however caused, shall not exceed the selling price plus postage of the goods (and postage of returns). "A Touch of Glass" shall not be liable for the consequential loss whether caused by negligence, breach of contract or any other fault on our part.  A Touch of Glass is the legal vendor in all matters concerning this contract.